Terms and Conditions
Welcome to Hexa Souq, operated by Hexa Brothers Company. By accessing or using our website, you agree to comply with these Terms & Conditions.
1. Acceptance of Terms
By using our website, creating an account, or placing an order, you agree to be bound by these Terms & Conditions and all applicable laws and regulations of the Kingdom of Saudi Arabia.
2. Products
We strive to ensure that all product deions, specifications, images, and prices are accurate. However, errors may occasionally occur, and we reserve the right to correct them without prior notice.
3. Orders
All orders are subject to acceptance and product availability. We reserve the right to refuse or cancel any order due to pricing errors, suspected fraud, stock availability, or other legitimate reasons.
4. Pricing & Payments
All prices are displayed in Saudi Riyals (SAR) and include applicable VAT unless otherwise stated. Payments are processed through secure payment gateways.
5. Shipping & Delivery
Delivery times are estimates and may vary depending on your location and courier services. Hexa Souq is not responsible for delays caused by circumstances beyond our control.
6. Returns & Refunds
Returns and refunds are handled according to our Return & Refund Policy. Products must be returned in their original condition and packaging within the applicable return period.
7. Warranty
Products covered by a manufacturer's warranty will be serviced according to the warranty terms provided by the manufacturer.
8. User Responsibilities
You agree to:
- Provide accurate information.
- Maintain the confidentiality of your account.
- Not misuse the website.
- Not engage in fraudulent or illegal activities.
9. Intellectual Property
All website content, including logos, text, images, graphics, product listings, and designs, is the property of Hexa Brothers Company or its licensors and is protected by applicable intellectual property laws.
10. Limitation of Liability
Hexa Brothers Company shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, except where required by law.
11. Privacy
Your use of our website is also governed by our Privacy Policy.
12. Governing Law
These Terms & Conditions are governed by the laws of the Kingdom of Saudi Arabia. Any disputes shall be subject to the jurisdiction of the competent courts in Saudi Arabia.
13. Changes to Terms
We reserve the right to modify these Terms & Conditions at any time. Updated versions will be published on this page.
14. Contact Us
Hexa Brothers Company
Email: [email protected]
Mobile: +966 59 230 8184
Website: Hexa Souq
Country: Kingdom of Saudi Arabia